Privacy Policy
Information about data handling and user privacy on infoguide.my.
Privacy Policy for infoguide.my
This Privacy Policy explains how infoguide.my ("we", "our", or "us") collects, uses, and protects information when you visit our website. We are committed to protecting your privacy and being transparent about our data practices.
About This Website
infoguide.my is an independent architectural information website focused on providing educational content about landmark buildings and urban design. We are not affiliated with the Petronas Twin Towers, Petronas, or any official organization. We do not sell tickets, provide reservations, or offer booking services.
Information We Collect
Contact Form Information: If you use our contact form, we collect the information you voluntarily provide, including your name, email address, and message content. This information is used solely to respond to your inquiry and is not shared with third parties except as necessary to respond to your request.
Automatically Collected Information: Like most websites, we automatically collect certain technical information when you visit our site, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
How We Use Information
We use the information we collect for the following purposes:
- To respond to your inquiries submitted through our contact form
- To understand how visitors use our website and improve our content
- To ensure website security and prevent fraud
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Our website uses:
- Essential Cookies: Required for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website. These are optional and can be managed through cookie preferences.
- Advertising Cookies: Our website is funded through standard internet advertising (such as Google Ads). These cookies help deliver relevant advertisements and measure advertising effectiveness.
You can manage your cookie preferences using the cookie banner settings that appear when you first visit our website. For more detailed information, please see our Cookie Policy.
Third-Party Services
We use third-party services that may collect information about your visit:
- Google Ads: We display advertisements through Google Ads. Google may use cookies and other tracking technologies to show you relevant ads based on your browsing history and interests. You can learn more about Google's privacy practices at policies.google.com/privacy.
- Analytics Services: We may use analytics services to understand website usage patterns. These services collect aggregated, anonymized data.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist us in operating our website (under strict confidentiality agreements)
- When required by law or to protect our rights
- In connection with a business transfer (if we merge or are acquired)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained only as long as necessary to respond to your inquiry.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
To exercise these rights, please contact us using the information provided in our Contact page.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@infoguide.my
Website: https://infoguide.my
Last Updated: January 2026